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REFUND & EXCHANGE POLICY

We believe in hassle free shopping and utmost customer satisfaction. If for some reason, you are not completely satisfied with your Khela purchase, you can initiate return/exchange of the same.

How to exchange?

# Write to us at khelahelp@gmail.com, with the Order ID and issue/reason for return/exchange.

# We must receive the Khela product within 15 days from the date it was shipped to you.

# The address for the same is : Khela
303, The Residency, City Centre, Sector 1, Salt Lake,
Kolkata - 700064, India.
Tel: +91 9167057596

# The cost for shipping the product back to us is to be borne by you. Shipping the exchange product shall be our responsibility.

# Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product.

# Promptly after we receive your return package, your exchange will be processed and new item sent back out to you (where available) .

# If the item is not available in stock we will issue a credit voucher for the entire amount paid by you for the product,# within 5-7 working days.

(Pl note: Khela reserves all rights to inspect the condition of the product before processing any returns or exchanges).